Xfinity Outage Map Bellevue (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

Additionally, you can text OUT to 266278 (COMCST) to check for outages in your area. Data and messaging rates may apply. You can also choose the option to Text me with updates to receive a text message update as soon as your Xfinity services are restored.

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can't fix online and a visit is required, you have the option to schedule a technician visit.

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

Are Comcast and Xfinity the same? Yes, Xfinity is the brand name of Comcast Cable Communications, a division of the larger telecommunication company, Comcast.

Check your internet providers' social media accounts, as sometimes companies will use these platforms to post information about outages and planned works. Still nothing? Also check its website or app (you may have to log in to your account first, so keep your details handy).

Unplug the power from your modem or gateway, wait one minute, and then plug it back in. You can also do so remotely if your modem is responsive by performing a restart. Check for local outages using the Xfinity Status Center Outage Map.

Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home. If the outages are related to upgrades, check your My Xfinity app for more info.

The Internet speed delivered to your home is shared among all your devices. If there are too many devices connected and using the Internet at once, there may not be enough speed to go around. The result will be a slow-down across all your devices.

Network congestion and throttling are the most common reasons for internet slowdowns in the latter part of the day. There is an internet rush hour that usually runs from about 7-11 pm on weekdays.

Restart Your Device and Router

One of the first troubleshooting steps to take when your Xfinity WiFi has no Internet connection is to restart your computer, phone, tablet, or other connected devices. Restarting your equipment forces your device to refresh its connection to the network.

Why is Xfinity showing no signal? ›

Troubleshooting steps

Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations.

You must have Xfinity internet to sign up for Xfinity Mobile. Service comes via Verizon's towers and Comcast's network of Xfinity hotspots. Xfinity Mobile supports 5G on Verizon's network, including fast Ultra Wideband 5G where available.

Comcast Cable Communications, LLC, doing business as Xfinity, is an American telecommunications business segment and division of the Comcast Corporation. It is used to market consumer cable television, internet, telephone, and wireless services provided by the company.

Comcast remained as the parent company while it rebranded its original telecom services to Xfinity. Comcast High-Speed Internet became Xfinity Internet, Comcast TV became Xfinity TV, etc.

Select WiFi from the bottom of the app. Select Troubleshoot. Tap Test your whole home network. From here, the app tests both the speed to your gateway and to the devices you're using to access Xfinity Internet.

Use the arrow buttons on the remote to highlight Low Signal Indicator. Press OK (or press the raised button on the center of the directional pad if your X1 remote does not have an OK button) to toggle the feature on. The indicator will then appear at the top right of your screen, next to the time and temperature.